Articles and White Papers

White Papers

  • Building a Solutions Sales Force: How to Transform Your Product-Centric Organization

    Many companies are coming to the painful realization that selling ‘solutions’ is completely different from selling products.  Learn what the real differences are between the two and how to bridge the chasm in your sales force …

  • Closing the Performance Gap: How to Clone the Best Practices of Your Top Salespeople

    Every sales force has a handful of superstars who produce 3-4 times more than their peers. Learn why this gap exists, and what you can do to close it...

  • Achieving Total Sales Performance: Improvement vs. Transformation

    There are two very distinct approaches to enhancing a sales force's performance. Unfortunately, many sales executives don't know which approach to take. Surprisingly, the decision improve vs. transform a sales force is largely driven by the company's corporate strategy...

  • Why Technical Salespeople Fail...And What To Do About It

    Technical salespeople often struggle to connect with non-technical buyers. Review 3 straightforward ways to help them communicate effectively...

  • The Two Critical Reasons You Need a Formal Sales Process

    Ignoring your sales process will constrain your sales force’s output, even if you have the best strategy, skills, tools, and metrics. Find out why it is so critical to your success...

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    Articles

  • Merging Two Sales Forces: An Opportunity for Disaster

    The merger of sales organizations creates a rare opportunity to build a new sales force that will be more than just the sum of its parts, but without careful planning it can quickly become a disaster...

  • Las Vegas Showdown: Strategy vs. Skill

    Sometimes your star salespeople succeed for vastly different reasons. Find out why selling in the gambling industry is about more than just good luck...

  • Stop Obsessing Over Compensation

    Most sales managers erroneously believe that changing the compensation system will miraculously improve sales. Find out why they're wrong...

  • Using Metrics to Influence Behavior: Lessons from NASCAR

    Nothing will change a sales force’s behavior like changing their performance metrics. Learn valuable lessons from an unlikely teacher...

  • Beyond Call Reports - Metrics That Matter

    Many managers use call reports to measure their salespeople. Unfortunately, the metrics derived from them are not very useful. Find out why...

  • Five Rules for a Sustainable Compensation Plan

    Sales compensation plans can become very complex. Learn how to simplify the task of building a powerful compensation system...

  • Incentives: The Fool's Gold of Sales Management

    Sales managers today seem dependent on incentive programs to improve their sales performance. Discover why this is the wrong strategy...

  • Critical Tools for the Consultative Sales Force

    Consultative sales forces face the unique challenge of creating value for their clients. Learnwhat tools will help them succeed...

  • Beyond Sales Force Automation - Tools that Actually Add Customer Value

    SFA has become synonymous with the term sales tool, but SFA doesn’t add real value to the customer. Find out what sales tools actually do...

  • Customers Must be the Origin of Your Selling Strategy, Not Just the Focus of It

    Most companies claim to be customer-focused, but few actually are. Learn how to your customers in charge of your sales strategy...

  • Customers Don't Care About Your Sales Training

    Companies offer lots of sales training, but much of it is internally focused. See what types of training will actually matter to your customers...

  • Better Promotions in 60 Days: 5 Ways to Improve the Effectiveness of Your Sales Agents

    Consumer products firms spend $1.2 billion per year on in-store promotions, but often the promotions sales force does little to change buying habits. Here are 5 ways to change that...

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