CEO Hot TakesPillar 1: Total Relevant Market (TRM)
2026-08-28
08:20
The Question Most CEOs Can't Answer (And It's Costing Them Millions)
We Sold for $1K/mo. Salesforce Sold for $100K/yr. Same Product.

Co-Founder, GTM Partners & Author of MOVE • Verified GTM OS Pioneer
Streaming directly from GTM Partners Video Hub
Executive Takeaways
- Software utility pricing ($10/seat or $1K/mo) traps companies in low-margin commodity battles with severe churn.
- Enterprise buyers do not pay for software features—they pay to de-risk executive outcomes and guarantee business transformation.
- Salesforce turned commodity contact records into an enterprise transformation standard by packaging governance, workflow automation, and board visibility.
- Re-framing your pricing from seat licenses to business impact allows you to expand average contract value (ACV) by 5x to 10x with zero changes to code.
Video Chapters & Key Moments
Key Questions Answered in This Masterclass
Why do B2B companies undercharge for their software or services?
Because they price based on inputs (features, seats, hours) rather than customer-perceived business transformation and financial return. Shifting to outcome-based value pricing unlocks enterprise ACV expansion.
How does the GTM Operating System address pricing strategy?
Through Pillar 1 (TRM) and Pillar 5 (Customer Time to Value), GTM OS audits customer willingness to pay and structures tiers around executive transformation rather than tactical usage metrics.
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