Ramona Aubry
Fractional Customer Success & GTM Leader
Who Ramona works with
Ramona Aubry is a Fractional Customer Success Leader for growth-stage B2B SaaS, AI-native, enterprise software, vertical SaaS, data and knowledge platforms, and healthcare technology companies in North America and EMEA. Her clients typically generate $2M to $50M in ARR, employ 20 to 500 people, and range from Series A through C stages, bootstrapped growth, or PE-backed software businesses. Ramona is GTM OS Certified, trained in GTM Partners' proven GTM expertise, frameworks, and systems. She collaborates with CEOs, CROs, CCOs, and COOs at companies selling to mid-market or enterprise buyers with high-touch, multi-stakeholder, or technically complex onboarding models.
The GTM problems Ramona solves
Ramona addresses post-sale revenue leakage across the customer lifecycle, focusing on slow time-to-value, weak adoption, unreliable customer health metrics, and churn. She helps companies where renewals default to last-minute escalations, expansion relies too heavily on individual account managers, or founders and CEOs act as de facto CCOs. Rather than operating in a customer success silo, Ramona uses the GTM OS to align Customer Success, Sales, Product, Marketing, and RevOps around unified customer data, metrics, and post-sale revenue strategy.
Track record
Ramona provides executive leadership as a Fractional CCO, conducting Customer Revenue Diagnostics and executing Post Sale GTM Resets. Her engagements focus on fixing onboarding and value realization constraints, establishing clear accountability, and building scalable post-sale systems that convert customer outcomes into repeatable retention, expansion, and defensible commercial value.
In Ramona's words
I help growth-stage B2B SaaS and AI companies fix revenue leakage after the sale, from onboarding and time-to-value through retention, renewals, and expansion. I combine Fractional CCO leadership with the GTM Operating System to turn Customer Success into a measurable revenue engine.
Why hire Ramona instead of a traditional fractional customer success leader?
Ramona is a GTM OS Certified fractional Customer Success & GTM leader, trained in GTM Partners’ proven GTM expertise, frameworks, and systems. Instead of filling one seat in one department, Ramona works across marketing, sales and customer success, aligns your GTM across the organization, and guides the executive team from diagnosis to execution on the GTM Operating System™.
Capital is no longer cheap. You get senior GTM leadership and a proven operating system without the full-time executive price tag.
You hire the result, not the role.
More than certification
As a GTM OS Partner, Ramona operates inside a franchise-style model with ongoing access to:
- GTMee AI — trained on the full body of GTM Partners IP.
- Coaches & masterminds — peer-led sessions with the GTM Partners expert community.
- Direct access to Sangram & Bryan — the founders of GTM Partners and creators of the GTM OS™.
- Specialist network — they can pull in other certified experts to solve your specific challenge.
- Frameworks, templates & tools — proven playbooks that guide you and your team toward the outcomes you’re after.
Partners pay a monthly or annual license to stay active. They're invested — and they stay sharp.
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GTM Partners doesn't charge buyers or take a cut of engagements. Partners pay GTM Partners for certification, training and tooling. Profile summaries are compiled from each partner's marketplace listing and ideal-client profile.